Terms & Conditions

Quotes are based on the information provided by the customer and on-site assessment. Quotes are valid for 14 days unless stated otherwise. Additional work discovered during the job may result in revised pricing, which will be communicated before proceeding.

Bookings are confirmed once a date and time are agreed by both parties. Please provide accurate site access details. If our technician is unable to access the site at the agreed time, a call-out fee may apply.

Payment terms are agreed at time of booking. For larger jobs a deposit may be required before work commences. Balance is due on completion unless otherwise agreed in writing. Accepted payment methods include EFT and cash.

Cancellations must be communicated at least 24 hours before the scheduled appointment. Late cancellations or no-shows may attract a call-out fee to cover travel and time.

We provide a workmanship warranty on installations for a period of 12 months from date of completion, covering defects caused by our workmanship. Manufacturer warranties on supplied equipment apply separately per each manufacturer's terms. The warranty does not cover damage caused by misuse, tampering, power surges, acts of nature, or work performed by third parties after our installation.

• Provide safe and reasonable access to the work area
• Disclose known hazards (e.g. faulty wiring, asbestos)
• Ensure a responsible adult is on site during the appointment
• Pay agreed amounts on time

To the maximum extent permitted by law, our liability arising from any service is limited to the value of the specific job. We are not liable for indirect, incidental or consequential loss, including loss of profits, data or business interruption.

These terms are governed by the laws of the Republic of South Africa. Any dispute shall be subject to the exclusive jurisdiction of the South African courts.

• Email: info@housemaintenances.co.za
• Phone: 067 907 6508
• Address: 126 LYMPLEIGH RD, PLUMSTEAD, PLUMSTEAD, WESTERN CAPE, 7800