Privacy Policy

We may collect the following information when you contact us:

• Your name and surname
• Phone number and WhatsApp number
• Email address
• Physical address or suburb (for on-site quotes)
• Details of the service you are enquiring about

When you submit a quote request or enquiry form on our website, we collect the information you provide so we can respond to your request and arrange a visit or quotation.

When you contact us via WhatsApp, your phone number and the contents of your messages are visible to us. We use this only to assist with your enquiry.

Emails you send to us are stored in our mailbox and used only to respond to and manage your enquiry.

Our website uses cookies and similar technologies (including Google Analytics, Google Ads and Microsoft Clarity) to measure website performance and improve our advertising. You can disable cookies in your browser at any time.

• To contact you about your enquiry or booking
• To provide quotes and arrange site visits
• To send service-related communications
• To improve our website and services

We do not sell your personal information to third parties.

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or disclosure. Information is stored on secure systems and only accessed by authorised personnel.

Under POPIA you have the right to:

• Request access to the personal information we hold about you
• Request that we correct or update your information
• Request that we delete your information
• Object to the processing of your information
• Withdraw consent to marketing communications

For any privacy-related requests or questions, please contact:

• Email: info@housemaintenances.co.za
• Phone: 067 907 6508
• Address: 126 LYMPLEIGH RD, PLUMSTEAD, PLUMSTEAD, WESTERN CAPE, 7800